TERMS & CONDITIONS
* All PT packages must be paid in full and in advance in order for sessions to be booked.
* All online coaching packages must be paid in full and in advance before Mr Gainz services can be rendered.
* Payment for a new block of sessions should be paid a minimum of 1 week before the start of a new block booking.
* Please make sure you arrive 15 mins before session, this gives you time to warm up and prepare for your workout
* Clients must keep Mr Gainz updated via phone, text or WatsApp if running late. Mr Gainz is not obligated to exceed the the scheduled time of a session in circumstances where the client is late.
* In circumstances where Mr Gainz is late for any reason, the client will still be provided with the full length of the agreed session.
* If Mr Gainz is unable to attend a session for any reason, the client will be given reasonabale notice and offered an alternative session time and /or date.
HEALTH & SAFETY
* Please keep all personal belongings in a safe place.Mr Gainz is not responsible for any loss or theft.
* Please ensure that all loose / valuable jewellery is removed before the session.
* Please make sure you inform Mr Gainz of any previous injuries or health issues you have before the start of a session
* Please make sure you are in good health and hydrated before your session.
* Please make sure you eat at least an hour and a half before your session.
REFUNDS & CANCELLATIONS
Please note that all services are non refundable.
* All clients must give at least 48 hours notice to reschedule your sessions, if unable to attend original booking date and time. You will still be charged in full for missed sessions.
* Clients will be charged a pre paid session in full if you fail to attend a confirmed session or show or cancel without providing 48 hours notice.
A confirmed session date/ time is agreed between Mr Gainz and client, either verbally or via electronic means.